TECHGOVERNANCE SOLUTIONS ("we", "our", "us") operates the City Dukan brand and respects your privacy. This policy explains how we collect, use and safeguard your data when you use our website at citydukan.com.
TECHGOVERNANCE SOLUTIONS (GSTIN: 24AAKFT2959B2Z6) owns and operates the City Dukan brand and website at citydukan.com.
Registered Office: O-418, Siddhraj Zori, Nr. Sargasan Cross Road, Sargasan, Gandhinagar, Gujarat 382421
Information We Collect
We may collect the following information when you place an order or create an account:
- Personal details: Name, email address, phone number
- Delivery information: Shipping address, city, pincode
- Order details: Products purchased, order history, payment method
- Account data: Login credentials (password stored securely encrypted)
- Technical data: Browser type, IP address, cookies for site functionality
How We Use Your Information
- To process and deliver your orders
- To send order confirmations and delivery updates
- To provide customer support via phone, email or WhatsApp
- To improve our website, products and services
- To comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share limited data with:
- Delivery partners — to fulfil your order (name, phone, address only)
- Payment processors — to process secure online payments
- Legal authorities — when required by law
Data Security
We use industry-standard security measures including SSL encryption and secure password hashing to protect your data. However, no method of transmission over the internet is 100% secure.
Cookies
Our website uses cookies to maintain your shopping cart and login session. You can disable cookies in your browser settings, but some features may not work properly.
Your Rights
You may request to access, update or delete your personal information by contacting TECHGOVERNANCE SOLUTIONS at techgovernance007@gmail.com. Account holders can update their profile from the My Account section.
Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
Questions about privacy? Contact TECHGOVERNANCE SOLUTIONS:
Email: techgovernance007@gmail.com | Phone: +91 8320771656